Harassment Investigation, Level 2 | Harassment Investigation, Levels 1 & 2 | Dispute Resolution
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Thank you all very much for your comments
Harassment Investigation, Level One
"The actors were superb!! Use of actors added value" – D. Lennox, Saskatoon
“Thank you. You did a great job. This was my second time in this class and I definitely needed a refresher”
– A. Failler, Saskatoon
“The practicality of having actors/actress really gave me a chance to learn from mistakes in a safe environment” – L. Acoose, Saskatoon
“Preparation/proper phrasing of interview questions – this will be very helpful in several areas for instance, grievance meetings” – J. Mullen, Saskatoon
"Interviewing the Complainant, Respondent and witnesses helped me to learn the interview process" – B. Adams, Grand Prairie
"The course was well presented - provided an approach to conducting investigations that is different (in some ways) from my approach. This will help me in conducting more efficient investigations" – D. Heale, Winnipeg
"Going through the process of preparing, interviewing and discussing the topics - really liked the handouts" – E. Lachevrotiere "Excellent. Can't wait for Level Two" – J. Shannon, Winnipeg
"Absolutely fantastic - a great balance between 'lecture' style and hands-on practice" – C. Armstrong-Either, Lethbridge
"Found the workshop both informative and beneficial ...will be able to utilize concepts learned during workshop in practice" – B. Deak, Lethbridge
"The role-playing brought reality to the process" – J. Byrne, Lethbridge
“Very effective; good balance of sharing roles and responsibilities; relaxed & non threatening environment to learn” – L. N-Patillo, Halifax
“I thoroughly enjoyed the training and feel that I could participate in an investigation” – E. McKiggan, Halifax
"Wthout a doubt - the absolute hardest, most tiring learning I have ever undertaken - and well worth it!" – C. Uhren, Halifax
"Overall - it was an excellent workshop - knowledge will be useful also in grievance investigations/meetings" – J. Mullen, Halifax
"The roleplaying was excellent. It was amazing seeing the transformation from teh first interview to the last. Great job!" – K. Seliske, Halifax
"Very effective - role-play very authentic. Very knowledgeable in their field". – E. Ronayne, Sydney
"This was one of the best courses that I have taken. Informative, timely and knowledgeable". – N. Paterson, Sydney
"It was a great learning experience.It gave a a broader look at investigations" – F. Skinner, Sydney
"A lot of information, but all very worthwhile & organized. Thanks." – L. Roche, Halifax
"This was very valuable. If possible I would to send my whole committee!" – J. Foley, Halifax
"I enjoyed this experience and hope to get further training". – S. Mitchner, Prince Albert
"Good feedback, very informed with all aspects, re: human rights, courts, arbitrations, etc." – T. McDonald, Prince Albert
"This was very educational for me. The training was excellent. I did not find a least informative part of the workshop!" – J. Ball, Prince Albert
"This is the second time I have taken this workshop and find the material and knowledge transfer excellent". – A. Cannon, Prince Albert
“Easy to talk to – interesting to listen to – open to questions & discussion, very effective.” – Veronica Slavik, Prince Albert
“This was fantastic. I am looking forward to taking the rest.” – Roy Warnock, Prince Albert
“Very good; able to get different perspectives of different situations, lots of info from both facilitators, a very good job.” – Giselle Marks, Winnipeg
“Enjoyable workshop, great participants.” – D. Carriere, Winnipeg
“Appreciated the learning approach (role plays) and environment.” – D. Cable, Winnipeg
“The hands on experience was great. Discussing issues as a group was helpful. The handouts really helped as well.” – Marilyn Pretty, Calgary
“Superb job! Thanks for all the handouts. Great experience tools!” – Suzette Mack, Calgary
“Excellent course. Will recommend it to peers.” – Joe Hall, Calgary
“One of the best workshops I have attended.” – Gerry Vanít Riet, Calgary
"Fabulous. The exercises were great learning experiences and we were debriefed very well." – Ian Moir, Yellowknife
"Will be taking Level Two as soon as it is available. This is good learning!" – Myreene Tobin, Yellowknife
"Presentation style was very effective. Questions were welcome throughout, which allowed participants to clarify issues right away and therefore learn more thoroughly." – Gaeleen MacPherson, Yellowknife
"A very safe & non-threatening environment in which to practice a very important function! Bravo!" – L. Bonneau
"I really enjoyed the 3 days. The exercises were very valuable (& the actors were great!). The information provided was new & up to date; I appreciated having the opportunity to learn from the experts. Thanks." – E. Slugoski, Regina
"Excellent workshop ñ really learn best by being hands on. Thank you." – Jacqui Sample, Fort McMurray
"Very fun! A great learning experience." – Ellice Edey, Fort McMurray
"Getting a good, solid set of procedures to follow; the interviews themselves were very informative! I learned a lot from that exercise" - Erika Fox, Saskatoon
"Excellent. Very easy to understand & follow. They were both patient and helpful, making it easy to learn" - Janice Scrivens, Saskatoon
"The suggestions and tips for interviewing; focusing on 'do's and 'don't's', also the actual interviews using performers was very effective!" - Jane Thomas, Saskatoon
"I would recommend this workshop to anyone. A valuable learning experience that will definitely make a part of my job as an investigator easier. I have some excellent tools to take away with me" -Coreen Roth, Calgary
"Excellent. Best presentation I have been to in a long time. Both facilitators were very easy to understand and presented info in an effective manner" - Gerard Stang, Calgary
"The roleplaying was great. Using actors was excellent, we really felt like we were in an actual investigation" - Arlene Hewitt, Calgary
"The day of interviews was very realistic in many ways - instant feedback, good learning experience. I hope we can take level two!" - Elisabeth Timm, Calgary
"The entire workshop was informative! The nature of the workshop underscored the importance of details & made the information dealt with easy to absorb. One of the most useful workshops I've taken to date." – Ed Scally, Richmond
"Thank you, it met my expectations and more." – Jackie Barbosa, Richmond
"All areas were informative. The role-playing was very well done and it shed a lot of light on the interview process." – Debbie Dixon, Richmond
"I have participated in role-playing in the past, nothing to this level. The level of realism made the workshop that much more informative, thank you." – Don Nichol, Richmond
"Use of the actors really riveted the lesson." – Pat Pearson, Calgary, Richmond
"I wasn't bored ever - which is a real compliment to the facilitators. I felt very challenged and stimulated, and I learnt a lot. Thanks." – Susan Raoke, Calgary, Richmond
"All employees that deal with complaints should take this course. I truly enjoyed all three days and look forward to gaining more information." – Cheryl Fryers, Calgary, Richmond
"This was the most proactive and informative workshop I have attended." – Sylvia Dudar, North Battleford
"Very beneficial to hear facilitator's actual experiences, and it definitely adds a valued contribution. Both facilitators were very open to discussion & questions which is greatly appreciated." – Tina Bauer, North Battleford
Harassment Investigation Level Two |
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“Very good. You stepped in when you needed to and clarified any issue and offered us a learning opportunity” –
S. Conley, Halifax
“Very much enjoyed the full experience. Definitely enhanced my skill set. Enjoyed the process and participating in the investigation. I learned that I love this type of work.” –
T. Williams, Halifax
"The hands on experience with the actors was great - I also thought the immediate feedback was critical to the learning" – K. Waldie, Winnipeg
"I really enjoyed this experience. One of the best workshops I have taken since joining HR" – J. Skinner, Winnipeg
"Good job. Actors did great and made it a great experience" – E. Lachevrotiere, Winnipeg
"I feel much more comfortable with my skills as an investigator after this workshop!" – N. Harty, Winnipeg
"Excellent Seminar. Workshop was effective in developing skills, rather than providing information" – D. Heale, Winnipeg
"Extremely effective and encouraging" – T. McLeod, Edmonton
"I learned something at every part of this workshop" – P. Caine, Edmonton
“Very good. Humor, feedback, good teamwork!” – L. N-Patillo, Halifax
“Great learning experience. The actual interviews were invaluable to the learning” - Halifax
"You've set the bar (very high). All other courses will now be judged against yours. Thank you." – C. Uhren, Regina
"This was a challenging and productive experience, and has given me a better background for the work I do. Thank you". – C. Riekman, Regina
"Learning associated with each interview was fascinating. We improved each time, and will continue to improve." – K. Seliske, Regina
"Great experience. Valuable & relevant. Thanks!" – S. Stanley, Halifax
"This was an awesome workshop and I will highly recommend it to other members on our team". – B. Langley, Halifax
“Would definitely recommend it to HR folks!” – Suzette Mack, Calgary
“The immediacy of the feedback each step of the way. The praise & support & encouragement provided to all participants while giving constructive feedback & other ways of doing things!” – B. Heinz, Calgary
“It incorporated every aspect of doing an investigation.” – Michelle Alver, Calgary
"A wonderful workshop, it was brought out so much information to help us." – R. Warnock, Edmonton
"I really enjoyed the training. It challenged me to think about my skills & areas where I may need further practice & development. I'd welcome further training opportunities". – H. Jamieson, Edmonton
"One of the best seminars I have attended". – D. Wilken, Edmonton
"This workshop was valuable for me in the work that I do. I look forward to applying techniques in an investigation." – Hazel McKiel, Yellowknife
"Very effective, honest, to the point & relevant." – Dan Schofield, Yellowknife
"Excellent. I liked the instant feedback, it was given constructively and made you re-think." – Barb Shenton, Richmond
"The whole process was incredible, it gave me a defined process for investigations." – Ken Schultz, Richmond
"Very well prepared instructions. Good idea on having homework/prep. done before the workshop. Handouts are great!" – K. Sorby, Richmond
Harassment Investigation, Levels One & Two |
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"This was a great course with lots of learning & excellent instruction" – Lindsay Thomsen, Calgary
"Looking at design and delivery as a whole, it was superb!" – Brian D. Siegner, Calgary
"Facilitators were very knowledgeable on subject matter, hand-outs were concise and informative." – Fred Hurley, Calgary
"The investigation segment with the professional actors was excellent. The learning I got out of this portion was powerful & informative. I need to do some homework. Thank you!" – Jim Moore, Calgary
"Having the actors involved, as opposed to participants roleplaying is excellent. This goes a long way in helping us learn through realistic exercises" – Mike Cachia, Calgary
"Extremely effective, truly committed to assisting the participants." – Dolores Murray, Calgary
| Dispute Resolution |
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"The mapping exercise was quite useful and the role-playing / practice." – Chris Goyetche, Halifax
"I very much enjoyed this workshop & feel I am taking many useful resolution strategies back to our department. Meeting in our individual groups was very helpful, bringing many different & valuable perspectives together." – Rose Grue, Halifax
"Very effective. I liked being able to try & solve the problem; getting help with the solution." – Carol Johnson, Halifax
